Microsoft Viva Insights

Viva Insights is my primary source of M365 Copilot adoption and engagement data. I use it to track who is actively using Copilot features, how usage patterns differ across business units, and how to measure genuine productivity impact rather than just seat count. The work I do here feeds directly into the AI Insights Hub — it's the foundation that makes AI ROI reporting credible rather than speculative.

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Work examples

M365 Copilot ROI Report

Tracks 1,248 Copilot-enabled users, 36.4K assisted hours, 72.4% weekly active rate, and $812.4K gross benefit — built on Viva Insights telemetry with ROI trend lines, feature-level value breakdown, and budget subgroup performance. Delivered to senior leadership monthly.

Copilot Agent Performance Dashboard

Tracks 3,842 sessions, 1,926 engaged sessions, 812.6 assisted hours, and $124,560 estimated value across 23 agents — with weekly trend lines, agent rankings, and session outcomes. Sourced from Viva Insights agent telemetry.

Screenshots shown are placeholders. Built with synthetic data — original architecture, design, and analysis are my own work.